Our Service assurance includes:
• Transparent refund policies
• Withdrawal policy
• Student feedback and evaluation systems
• Student counselling and help support
• Student grievance procedures
• Confidentiality of student particulars
Student feedback on service and course matters are important to NSM as we place students' welfare as our primary focus.
Our Academic assurance includes:
• Strong administrative support of 16 and includes teaching professionals, administrative and management staff.
• Teacher student ratio is set at 1:25 (classroom teaching)
Our School facilities includes:
• 16 classrooms which have a total housing capacity of
800 students
• A Computer Laboratory with Internet facilities
• A Reference Library
Success is after all a journey and not a destination; so I would encourage you to upgrade continuously and to prepare for more exciting roles and opportunities in your career. Students can rest assured that NSM will be with them every step of the way in their pursuit for excellence in training and education.
Yours sincerely,
 G M Kwang
Managing Director
Newcastle School of Management
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